Who they are
El Locanda Boutique Hotel is located in Mamaia, with 9 rooms and 52 sqm apartments overlooking Lake Siutghiol. The director, Stere Ana-Maria Magdalena, transformed the property from a seasonal hotel open only in summer into an active year-round destination. El Locanda is Pynbooking's oldest client -- an active partnership since 2015.
The challenge
When El Locanda adopted Pynbooking, the main need was clear: a system that works across multiple platforms, allows rapid training of new employees, and provides instant confirmation to guests. In a seasonal resort, employees change frequently, and every hour of training is costly.
The solution
Pynbooking adoption was so natural that the team didn't even need implementation assistance.
I don't remember why we chose Pynbooking, but what I know for sure is that it fit perfectly with our way of working. We learned it on our own, without support, because it's such a simple and intuitive system.
This simplicity doesn't mean a lack of functionality. El Locanda uses:
- PMS -- complete management of all 9 accommodation units
- Channel Manager -- synchronization with Booking.com, Expedia, and Hello Romania
- Booking Engine -- direct booking engine on the website
- Integrated invoicing -- invoices are issued directly from Pynbooking, without a separate application
The results
- Longest Pynbooking partnership -- active client since 2015, over a decade of use
- From seasonal to year-round -- the system supported the extension of the operating period
- Zero training needed -- new employees learn the system on their own, thanks to the intuitive interface
- Invoicing without additional software -- everything is issued directly from the platform
- Instant confirmation across all channels, without manual processing
- 3 distribution channels managed simultaneously from a single interface
It fit perfectly with our way of working.
What's next
With over 10 years of partnership, El Locanda is living proof that a good system doesn't need to be replaced. The simplicity that convinced the team in 2015 continues to work flawlessly today, supporting an operation that has evolved from a few summer months into a year-round business.
